DHL Express

About DHL Express

DHL Express is the world's largest package delivery company. Founded in 1969, with a workforce exceeding 315,000 employees, we provide solutions for an almost infinite number of logistics needs.

DHL Express is part of the world's leading postal and logistics Group, Deutsche Post DHL and encompasses three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain.

DHL Express ""shipment on hold"" possible reasons

1. Miss a flight, a truck and is waiting for the next one.
2. Fail to locate your address. Trust me, it sometimes does.
3. Under physically inspected. Such as trademark or copyright stuff related.
4. Encounter holidays and weekends during delivery process.
5. Sender paid for economy shipping and is schedule to go out next day.
6. There is something to check from the sender (a zip code or something) before continuing delivery.
7. Waiting for transfer to a local courier for final delivery.

Conclusion: For most of the time, this is no big deal especially if your packages cleared customs. If you are still worried about this, then contacting courier customer service would be a great choice.

Note: The DHL Express tracking number won’t work until it has been scanned by the post office. Please check again in 24 hours and sometimes tracking numbers may change. If after 24 hours you cannot get the tracking information of your order, please contact shipper to verify the tracking number is correct for more information.

DHL Express Number rules

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DHL Express Shipment tracking management

• Auto tracking and delivery notification:after logging in,you can set up the "Notification Settings",and the system will auto track your Canada Post waybills and notify customers when in transit, pick up, delivered or exceptions.
• Compatible with ebay / aliexpress / magento: with your ebay,aliexpress,magento account bounding to trackingmore,our system will collect the data together , so you can manage your shipments in one place.

DHL Express Multi language support

Support sixteen different languages,so it's convenient for users from different countries

DHL Express Contacts

www.dhl.com
+18002255345

• US tel: +1 800 225 5345
• Canada tel: +1 855 345 7447